FAQ

Frequantly Asked Questions about Products, Payment, and Policies

What types of furniture do you offer?
We offer a diverse range of furniture, including accent chairs, sofas, sectional sofas, coffee tables, and more.
How can I place an order?
Ordering is easy! Simply browse our website, choose the furniture you like, and click the "Add to Cart" button. Follow the checkout process to complete your purchase.
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods for your convenience.
Do you offer customization options?
Yes, we provide customization options for select furniture pieces. Contact our customer service for more information on customization.
What is your return policy?
Our return policy allows you to return items within 25 days of purchase. Please review our Return Policy Page for more details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
Are the colors of the furniture on the website accurate?
While we strive for accuracy, the colors of the furniture may vary slightly due to differences in monitor settings. Please refer to our product descriptions for more details.
What is the estimated delivery time?
Delivery times typically take 5-10 business days but may vary based on your location and the product.
Can I cancel or modify my order after placing it?
We process orders quickly, but if you need to make changes, please get in touch with our customer service as soon as possible.
How can I opt-in or opt-out of SMS text messaging from Cozy Cove Furniture?
To opt-in to our SMS updates, simply text 'JOIN' to the number provided when you sign up to our Cozy Cove Furniture Insider program. You'll receive updates, offers, and more from Cozy Cove Furniture! If you wish to opt-out, text 'STOP' to the same number used to opt-in, and you'll be removed from our messaging list. We respect your preferences and privacy.